Privacy Policy

The following describes our information gathering and dissemination practices in relation to information collected about you via this web site.

 

This policy has been developed in accordance with the Commonwealth of Australia Privacy Act 1988. Further information on your rights can be found on The Australian Privacy Commissioners website at www.privacy.gov.au.

Browser Information

When you visit this site, our server logs information which is provided by your browser. This information is used to create statistics which allow us to assess web site efficiency.
The information logged is as follows:

  • the type of browser you are using;
  • your top level domain name (for example .com, .gov, .au, .uk etc);
  • the address of the referring site;
  • your server’s IP address;
  • the address of the pages accessed and any documents downloaded.

No attempt will be made to personally identify you from the above Browser Information unless disclosure is required by law or due to a mandatory requirement of a Court, Governmental Agency or Regulatory Authority. We use the information only for statistical analysis or systems administration purposes.

Identification

No prohibited identifiers (such as a tax file number) are used at any time for identification.

Ticket Purchase and Billing Information

When purchasing tickets through this web site you must provide personal details, including credit card billing information. Your credit card details are used for real-time billing of ticket purchases and are not retained on our server. To facilitate your ticket purchase your billing information is shared with our banking gateway partner, eWay. More information on how eWay handles your information can be found at www.eway.com.au.

Electronic mail addresses

We will record your email address if you transmit it to us electronically either in an email message or via a web page form. Your email address will only be used for the purpose for which you provide it and will not be added to a mailing list unless you request that this be done. We will not disclose it without your consent.

Competitions

From time to time we conduct competitions and give you the choice of receiving further contact from us. Unless you make the choice for us to contact you further, the personal information which we collect from your entry into the competition will not be used for any purpose other than for the competition.

Subscription and Feedback forms

Some pages of this web site provide the facility for users to fill out an online form for the purpose of subscribing to a special service or to provide us with feedback about our web site. We will ask you for your personal information to fulfil that purpose. We will record it to facilitate follow up and for statistical analysis. Only authorised staff will have access to this information.

Security and Storage

Your personal information may be stored in either hard copy form or on computer or both. Hard copy personal information is, wherever practical, kept under locked security. Personal information stored on computer is password protected. Personal information is deleted when it is no longer needed.

Subcontractors

Any subcontractors operating on our behalf may have access to your personal information. In such situations, this privacy policy applies equally to those subcontractors.

Access to Personal Information

You may access your personal information by contacting cinema management. Access is generally granted within 30 days of that request. There may be a reasonable charge for access.

Cookies

A cookie is an electronic token that is passed between browser and server to transfer small amount of information. This web site uses cookies to remember your email address after a successful login or subscribe action. Cookies are also used to remember your cinema preferences, web pages that you have viewed and to facilitate our ticket booking process.

Secure Pages

All pages related to ticket purchases and billing are secured by SSL and verified by a valid and current certificate. Further information can be obtained by viewing the security information on these pages.

Public Pages

If you are submitting personal information over the internet which you wish to remain private, please note that, with the exception of our ticket booking pages, this site does not provide facilities for the secure transmission of information across the Internet. While the risk of anyone intercepting and misusing information transmitted by email or through this web site is very low you should be aware that a determined individual with the right skills may be able to do this.

Links to other sites

This site contains links to other sites. No responsibility can be taken for the privacy practices of these web sites.

Modifications to this document

This Privacy Policy and the way we handle your personal information may be changed at any time in our sole discretion.

Terms of Use

This document contains the terms and conditions governing your use of this Website and your purchase of any movie tickets, goods or services from Griffith City Cinemas using this Website.

 

If the Terms of Use or Privacy Policy are not acceptable to you, you must not use this web site.

  1. APPLICATION OF THESE TERMS AND CONDITIONS
    1. You agree that your use of this Website and the purchase of any movie ticket, goods or services will be governed by these terms and conditions (“Terms of Use”).
    2. If Griffith City Cinemas suffers or incurs any loss or damage in connection with any breach of these Terms of Use you agree to indemnify Griffith City Cinemas for all losses and damages.
  2. WEBSITE USAGE
    1. You agree that in using this Website, you will not:
      1. use parts of this Website reserved for registered members unless you are registered as a member;
      2. interfere with the usage of this Website by others;
      3. use this Website in an illegal manner;
      4. upload, post, email or otherwise transmit any document or information to this Website that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libellous, invasive of another’s privacy, hateful, or racially, sexually, ethnically or otherwise objectionable or vilifying;
      5. upload, post, email or otherwise transmit any document or information to this Website that infringes any Intellectual Property Rights of any person;
      6. upload, post, email or otherwise transmit any computer or website programming code;
      7. attempt to circumvent any security features of this Website;
      8. upload, post, email or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; or
      9. interfere with or disrupt this Website, the server hosting this Website, or servers or networks connected to the server hosting this Website.
  3. INTELLECTUAL PROPERTY RIGHTS
    1. You acknowledge and agree that the copyright and other intellectual property rights in this Website and in all information and materials on this Website (“Website Content”) are owned by Griffith City Cinemas, its affiliates, suppliers or licensors unless expressly indicated. The Website Content is protected by Australian and international copyright and trademark laws.
    2. You agree that you will not do any of the following without Griffith City Cinemas’s written permission:
      1. use Griffith City Cinemas’s trademarks, except for printing out a copy of this Website or as part of a reference to a Griffith City Cinemas product or service;
      2. reproduce, copy, modify, merge, adapt, translate, re publish, frame, upload to a third party, post, transmit, broadcast, communicate to the public or otherwise make the Website Content available to the public;
      3. transmit or display the Website Content on any computer, system or network which permits electronic access by more than one user at a time;
      4. use, sell, assign, rent, sub licence or otherwise deal with the Website Content except as permitted by these Terms of Use; or
      5. anything else which would infringe Griffith City Cinemas’s rights or the rights of Griffith City Cinemas’s content suppliers.
    3. You may view this Website using a web “browser” so long as you don’t change the form of copyright and other proprietary notices. If you are interested in a piece of content for your personal, non commercial use, you may save a single copy, print one or download one.
  4. REGISTRATION
    1. You may be asked to provide Personal Information to Griffith City Cinemas before purchasing any movie ticket, goods or services from this Website, before entering any competition on the Website or before registering as a member of this Website. If you do not provide that Personal Information to Griffith City Cinemas, Griffith City Cinemas may not be able to sell you movie tickets, goods or services, enter you into that competition or register you as a member.
    2. All Personal Information Griffith City Cinemas collects from this Website will be maintained in accordance with Griffith City Cinemas’s Privacy Policy.
    3. You acknowledge that if you do not register as a member of this Website, parts of this Website designed for registered members may not be accessible to you.
    4. You agree to keep all membership and registration information secret and accept responsibility for all actions performed by any person accessing this Website using your member account.
    5. Griffith City Cinemas may use techniques designed to identify fraudulent activities on the Website, such as fraudulent credit card use. If any unauthorised use of your credit card occurs as a result of your credit card purchase on the Website, you should notify your credit card provider in accordance with its reporting rules and procedures.
    6. You agree that Griffith City Cinemas may cancel your registration as a member and/or refuse you access to this Website at any time in its sole discretion.
  5. SUBMITTED DATA AND COMMENTS
    1. For any information or material provided by you for entry into any competition hosted on this Website, or any comment made by you in respect to any information on this Website, you agree to grant us irrevocable, perpetual, royalty-free, non-exclusive, worldwide license to use, reproduce, modify, sublicense, redistribute, adapt, transmit, publish, broadcast and display that information or material and create derivative works from it.
  6. MOVIE TICKET PURCHASES
    1. Movie tickets purchased via this Website are non-refundable and are not available for exchange, unless required by law.
    2. A booking fee per ticket will apply to all tickets purchased via this Website.
    3. Where allocated seating applies to a session you have the choice of choosing your own seat on the Website. Otherwise seat allocation for movie tickets purchased via this Website is on a “best available” basis and is carried out by a prescribed computer program.
    4. You agree that Griffith City Cinemas may at its discretion, refuse to sell movie tickets to you or withdraw any movie tickets from sale via this Website.
  7. PURCHASES AND GST
    1. Prices on this Website include GST where applicable.
  8. COMPETITION ENTRY
    1. By entering any promotion or competition you are bound by and agree to comply with the competition terms and conditions of that competition.
  9. MODIFICATION OF THESE TERMS AND THIS WEBSITE
    1. You agree that Griffith City Cinemas may at any time, in its sole discretion, modify and part of this website, including these Terms of Use.
  10. THIRD PARTY LINKS AND ADVERTISING
    1. Griffith City Cinemas provides hyperlinks to third party sites (“Linked Sites”) for convenience only, and the inclusion of the hyperlink does not imply any endorsement of the Linked Site by Griffith City Cinemas or its affiliates. In addition, the inclusion of third party advertising on this Website (whether with or without hyperlinks) is not an endorsement or recommendation of the third party advertiser by Griffith City Cinemas or its affiliates.
    2. You acknowledge and agree that Linked Sites are not under the control of Griffith City Cinemas and that Griffith City Cinemas is not liable or responsible for:
      1. any act, omission or negligence of any person who administers or owns any Linked Site;
      2. the copyright compliance, legality or decency of any Linked Site;
      3. the accuracy or reliability of any information provided by any Linked Site;
      4. any goods or services provided by any person who administers or owns any Linked Site; or
      5. the performance of any obligations owing to by any person who administers or owns any Linked Site.
  11. REPRESENTATIONS AND WARRANTIES
    1. You acknowledge and agree that apart from where required by law, this Website and all Website Content are provided “as is” without warranties of any kind, express or implied.
    2. You acknowledge that, apart from where stated to the contrary on this Website, Griffith City Cinemas has not made any representations or given any warranties:
      1. as to the functionality or content of this Website;
      2. as to the accuracy or completeness of any Website Content;
      3. that access to this Website will be uninterrupted or error free or that the Website or the server which stores and transmits the Website Content to you are free from viruses;
      4. that any links contained on this Website will provide you with any useful information; or
      5. that movie tickets to any particular cinema, movie or session will be available for sale to you.
  12. DISCLAIMER
    1. Except as provided by law, neither Griffith City Cinemas nor its affiliates nor the employees, officers and agents of Griffith City Cinemas or its affiliates will be under any liability to you, in contract, tort or otherwise, in respect of any loss or damage (including consequential loss or damage, loss of profits, economic loss or loss of information) which may be suffered or incurred or which may arise directly or indirectly in respect of:
      1. your use of this Website;
      2. the accuracy, completeness or usefulness of any Website Content or information contained in that Website Content;
      3. your use of any websites that this Website links to;
      4. any movie tickets or other goods or services supplied pursuant to these Terms of Use; or
      5. in respect of the failure of Griffith City Cinemas to comply with its obligations under these Terms of Use.
  13. IMPLIED TERMS
    1. Where legislation implies in these Terms of Use any condition or warranty and that legislation avoids or prohibits provisions in a contract excluding or modifying the application or exercise of or liability under such condition or warranty, the condition or warranty will be deemed to be included in these Terms of Use. However, the liability of Griffith City Cinemas for any breach of such condition or warranty or any other breach of these Terms of Use will be limited, at the option of Griffith City Cinemas, to one or more of the following:
      1. If the breach relates to goods:
        1. the replacement of the goods or the supply of equivalent goods;
        2. the repair of such goods;
        3. the payment of the cost of replacing the goods or of acquiring equivalent goods; or
        4. the payment of the cost of having the goods repaired; and
      2. If the breach relates to services:
        1. the supplying of the services again; or
        2. the payment of the cost of having the services supplied again.
  14. GOVERNING LAW
    1. These Terms of Use shall be construed in accordance with and shall be governed by the laws in force in the State of N.S.W.
    2. You irrevocably submit to and accept the exclusive jurisdiction of any of the Courts of the State of N.S.W. or the Commonwealth of Australia and any courts of appeal from these courts.
Where can I find Griffith City Cinemas?

Shop 1, Griffith Hometown Centre, Cnr of Kidman Way & Watkins Avenue, Griffith, NSW, 2680

What about Parking?

Shop front parking is available free of charge.

What are the cinema's opening hours?

The cinema OPENS 10-15 minutes BEFORE the start of the first movie session and closes 10-15 minutes AFTER the last session ends. The times will vary from week to week.

Can I find out which movies will be playing at Griffith City Cinemas?

Movie schedules are determined on Mondays for films opening on Thursday of the same week. Schedules are posted on the Griffith City Cinemas website by Tuesday evening. There are also session times available to listen to on the phone. Additionally, films that are seen as 'Coming Soon' on the website are expected to screen on the allocated time, but release dates may change on any given day.

Do Griffith City Cinemas have wheelchair access?

Cinemas 2 and 3 have wheelchair access. Movies that are screening in a downstairs cinema will have (SDS) next to the title of the movie or an asterix next to a specific session time. We rotate all our films between the upstairs and downstairs cinemas so it is advisable to check with a staff member prior to your session.

Do Griffith City Cinemas accept group bookings?

Yes, please contact us and we will be able to help you out with all group booking inquiries.

How long will a movie play at Griffith City Cinemas?

The length of time any film will play at Griffith City Cinemas is based on the amount of business the film generates, contractual obligations and time of the year. Basically, the more popular a film is with patrons, the longer it will play. There is no way to predict exactly how long a movie will play. Use our website to get information on what films will be playing up to five days in advance.

Why isn't a certain movie playing at Griffith City Cinemas?

Unfortunately it is not possible for us to play every film released because we do not have enough screens. We do however try and get a range of movies to cater for most audiences.

What do the different film censorship classification mean?

The different Film Classifications refer to the content of a movie and to what audience the movie is suited to. For example G rated films cater for a General audience and is appropriate for all ages, up to MA15+ and R18+ films which are legally restrictive. If you're unsure about the restrictions of some films and if they apply to you, please feel free to contact us or check out the Australian Classification website here: http://www.classification.gov.au/Pages/Home.aspx

Can I advertise on the screen at Griffith City Cinemas?

Yes you can advertise on our screens, please email cmt@cegsb.com.au or call us 69643102 and we will be able to help you out.

How do I apply for work at Griffith City Cinemas?

Simply bring in your resume and hand it to our friendly staff or have a chat with one of the managers on duty!

Does a ticket ensure a seat reservation?

Your ticket will ensure you a seat in the cinema, however we do not have allocated seating for all sessions. For blockbuster movies we do advise booking or purchasing tickets prior to the session time is advised (can be done in person or over the phone). For most other films we screen, we still advise that if you have a preferred seat in the cinema, that you arrive early for your movie.

Can I buy gift vouchers for Griffith City Cinemas?

Yes, here at the Griffith City Cinemas we sell and accept a range of Gift Vouchers, as well as Gift Cards that can be loaded with any amount of value (between $10-$250) to be used here in Griffith City Cinemas. If in doubt, please don't hesitate to speak with our staff prior to purchasing from other sources to avoid disappointment.

Do Griffith City Cinemas accept competitor and third party vouchers?

 Please don't hesitate to speak with our staff prior to purchasing from other sources or viewing a film, to avoid disappointment.

Do Griffith City Cinemas accept EFTPOS and credit cards?

Yes, we accept all credit cards and EFTPOS cards, but however do not accept Diners or American Express.

Can I watch a 3D movie without the glasses?

The way 3D movies are created is to have an image for the left eye, and another for the right eye. When you try and watch a 3D movie without the glasses you will see both images on top of each other. This is quite distracting and very hard to watch as it essentially makes the entire film seem blurry. Most big releases we will have in both 2D and in 3D.

I have ReadD glasses from another cinema, will they work at your cinema?

Griffith City Cinemas use RealD. If you have pair please don't hesitate to bring them along, save on purchasing a new pair and the environment.

How does Closed Captions (CC) differ from Open Captions?

Closed captions are displayed on a small LCD screen in front of a guest that clip onto the cup holder of the seat. The guest lines the LCD screen so it appears to be just under the screen. When the movie starts text will appear on the screen of what the actors are saying or what noise might be happening in the background, essentially acting as subtitles for the film. Open Captions is where everyone can see as it is on the screen, particularly appropriate when translating foreign languages. Be aware that not all films have Closed Captioning abilities, and when in doubt, please ask one of our staff members.

How do I unsubscribe from the Griffith City Cinemas mailing list

You can remove yourself from the Griffith City Cinemas mailing list by hitting unsubscribe at the bottom of the mailout.

Address:
Watkins Ave & Kidman Way
Griffith NSW 2680
Phone: (02) 6964 3102

about Us

At Griffith City Cinemas we have four screens, showing movies of all shapes and sizes. Our diversity in programming movies provides a big screen experience for everyone. From the Hollywood blockbusters to Bollywood extravaganza, theres never a dull moment.